Contact information
Contact Information Policy
Effective Date: 04/23/2026
Company: JALAL LLC
Website: jalallc.com
At JALAL LLC, we are committed to providing clear and efficient communication for all customer inquiries. Please review the following contact guidelines.
1. Contact Methods
Customers may contact us using the following methods:
📧 Email: amtlj0515@gmail.com
📞 Phone: 939-350-8900
For the fastest and most efficient service, customers are encouraged to contact us using both email and phone when possible.
2. Business Address
📍 227 Tantallon Drive, Ocean Springs, Mississippi 39564, United States
Note: This address is not a retail storefront. Visits are not accepted without prior authorization.
3. Response Time
We aim to respond to all inquiries within 24–72 business hours. Response times may vary depending on order volume and business activity.
4. Order Inquiries
For faster assistance, customers must include:
- Full name used at checkout
- Order number
- Detailed description of the request
Failure to provide this information may delay response times.
5. Communication Expectations
By contacting JALAL LLC, you agree to:
- Provide accurate and complete information
- Communicate respectfully and professionally
We reserve the right to limit or refuse communication in cases of abusive, inappropriate, or excessive contact.
6. Custom Orders & Updates
Due to the custom nature of our products:
- Updates may not be provided daily
- Orders are processed based on production timelines outlined in our Shipping Policy
7. Policy Acknowledgment
By placing an order with JALAL LLC, you acknowledge and agree to this Contact Information Policy and our communication guidelines.