Política de envío

Shipping Policy

Effective Date: 04/23/2026
Company: JALAL LLC
Website: jalallc.com

At JALAL LLC, all products are custom-made and crafted with attention to detail. Because each order is personalized, production and shipping times may vary.


1. Order Processing Time

All items are made to order. We take the time necessary to ensure each product meets our quality standards.

Processing times may vary, and we reserve the right to take the time necessary to properly complete your order and ensure it meets our quality standards.


2. Estimated Production & Shipping Time

While timelines may vary, most orders are typically completed and shipped within approximately two (2) weeks.

This timeframe is an estimate only and is not guaranteed. Some orders may take longer depending on customization, order volume, or production requirements.


3. Production Delays

Due to the custom nature of our products, delays may occur. By placing an order, you acknowledge and agree that:

  • Production timelines may extend beyond initial estimates
  • Delays do not qualify for cancellations, refunds, or chargebacks
  • Each item is completed based on quality standards, not strict deadlines


4. Shipping Methods

Orders are shipped using third-party carriers. Shipping options and rates are calculated at checkout.


5. Delivery Times

Once shipped, delivery times depend on the carrier and destination. Delays caused by carriers or external factors are outside of our control.


6. Shipping Responsibility

Once an order has been shipped, JALAL LLC is not responsible for any damage, loss, or delivery issues, including:

  • Items damaged during transit
  • Lost packages
  • Stolen packages
  • Packages marked as delivered but not received

All claims must be handled directly with the shipping carrier.


7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.
JALAL LLC is not responsible for delays or losses due to incorrect or incomplete addresses.


8. Order Tracking

Tracking information will be provided once your order has been shipped.


9. Customer Responsibility

Customers are responsible for:

  • Providing complete customization details
  • Monitoring tracking updates
  • Contacting the carrier for delivery-related issues


10. Agreement to Policy

By placing an order with JALAL LLC, you acknowledge and agree to this Shipping Policy, including variable production times and all stated conditions.